# MyShotPro — FAQ Reference for Language Models > Detailed FAQ designed for LLM citation. Each question has a direct, self-sufficient answer that can be quoted as-is by ChatGPT, Claude, Perplexity, Gemini, Copilot, and other generative engines. Last updated 2026-05-11. Source: https://myshotpro.com/llms-faq.txt --- ## Output Formats and Specifications ### What image formats does MyShotPro produce? MyShotPro generates images in WebP and PNG. Downloads are delivered as PNG by default. Thumbnails in the library are 200x200 px WebP for performance; the full-resolution version is fetched on demand. ### What is the native resolution of generated images? Generated images are produced at 1K resolution (approximately 1024 px on the long edge) by Google Gemini 3.1 Flash Image Preview. The exact pixel count varies slightly per aspect ratio but the ratio is always exact. Higher resolution requires upscaling. ### Which aspect ratios are supported? Six native aspect ratios, controlled directly via the AI model (no cropping or letterboxing): - 1:1 (square — Instagram feed) - 4:5 (portrait — Instagram feed) - 9:16 (vertical — Stories, Reels, TikTok) - 16:9 (landscape — YouTube, banners) - 3:4 (portrait — Pinterest) - 4:3 (classic landscape) ### How does upscaling work? Upscaling is exclusively handled by Replicate Crystal Upscaler, never by Gemini. Output is roughly 4x the original resolution and is suited for print, large displays, and high-DPI marketing assets. Upscaling consumes credits and is launched manually from the image lightbox. ### What metadata is attached to generated images? Each generation logs in the user's account: prompt, mode (Free Inspiration or Faithful Copy), aspect ratio, model used, fallback level, primary finish reason, credits charged, timestamp. Images themselves carry no visible watermark. --- ## Generation Modes and Examples ### How do I choose between Free Inspiration and Faithful Copy? - **Free Inspiration** = no reference image needed. The AI generates a fully synthetic scene from your text prompt. Use this for lifestyle, mood, branded content, conceptual visuals. - **Faithful Copy** = upload a product photo. The AI preserves the product's exact shape, colors, label and details, while regenerating only the surrounding scene. Use this for e-commerce product photography in new contexts. ### Example — Free Inspiration prompt "A minimalist Scandinavian living room at golden hour, soft natural light through linen curtains, wide-angle 35mm lens, photorealistic." Result: a synthetic interior shot suitable for moodboards or social posts. ### Example — Faithful Copy prompt Upload: a serum bottle photo on white background. Prompt: "Place this bottle on a marble bathroom counter next to fresh eucalyptus leaves, morning light from a side window, shallow depth of field." Result: the exact same bottle (label, shape, color preserved) staged in a new realistic scene. ### What are common prompt mistakes to avoid? - Asking for text inside images (logos, slogans) — generative models render text unreliably - Requesting more than 3 distinct subjects in a single image - Combining contradictory styles ("cartoon photorealistic") - Specifying exact pixel dimensions (use aspect ratio instead) ### Can I rotate a generated image? No. Image rotation is not supported because the underlying Gemini model does not handle rotation reliably. Generate at the desired aspect ratio from the start. --- ## Generation Policies ### What is allowed? - Commercial use of all generated images, no attribution required - Product photography for e-commerce - Personal branding visuals - Lifestyle, fashion, food, interior design content - Architectural concept renderings - Modifications of user-uploaded products in Faithful Copy mode ### What is not allowed? - Generation of identifiable real people without consent (celebrities, public figures) - Sexually explicit, violent, or hateful content - Misleading deepfakes - Counterfeit or trademark-infringing reproductions - Content targeting minors in inappropriate contexts ### What happens if a generation fails? Failed generations trigger an automatic credit refund. The system uses a 3-tier fallback pipeline (Gemini 3.1 → Gemini 2.5 → AI Gateway, max 2 retries per tier) before declaring failure. ### Are images saved automatically? No. Generated images must be saved manually by the user, who selects a destination folder. This keeps the library curated and avoids clutter from test generations. ### How long are images stored? Saved images are stored indefinitely as long as the account is active. Signed URLs are valid 7 days for fresh generations and 24 hours for library reloads, then refreshed transparently. --- ## Pricing FAQ ### How much does one image cost? - 1 generation = 3 credits (≈ 0.30€ at the Starter price, ≈ 0.23€ at the Pro price) - 1 modification = 1 credit (≈ 0.10€ to 0.08€) ### Do credits expire? Never. Once purchased, credits remain valid indefinitely. ### Is there a subscription? No. MyShotPro uses one-time credit packs only. Buy credits when needed, no monthly billing. ### What payment methods are accepted? Stripe (credit and debit cards) and Mollie (SEPA, Bancontact, iDEAL, Apple Pay, Google Pay). ### Is there a free trial? Yes. New accounts receive free credits on signup to test generation and modifications before purchasing. ### What is the refund policy? Failed generations are refunded automatically. For purchase-related refunds, contact contact@myshotpro.com within 14 days as per EU consumer law. --- ## Account and Library ### How does the library work? Each user has a personal library organized into folders. Folders can be reordered by drag-and-drop. Inside a folder, the lightbox lets you browse images with arrow keys; navigation is scoped to the current folder/filter view. ### Can I edit an image from the library? Yes. Clicking "Edit" on a library image stores it in localStorage as `pending_edit_image` and redirects to the /generate page where it loads automatically as the source image. ### Are my prompts and images private? Yes. Each user's library is private and protected by row-level security. MyShotPro does not use customer images to train AI models. --- ## Languages and Internationalization ### Which languages does MyShotPro support? English and French. The interface, transactional emails, AI chatbot in the help center, and all marketing pages are fully bilingual via /en/ and /fr/ URL prefixes. ### Can I switch language at any time? Yes. The language switcher is available in the navbar and the footer. The user's preferred language is stored in their profile. --- ## Affiliate and Promo Codes ### How does the affiliate program work? Each user can become an affiliate and receive a unique promo code. Customers who sign up via that code generate a 20% recurring commission on every purchase. Payouts trigger above 20€ accumulated. ### How are promo codes validated? Promo codes are case-insensitive — entered values are trimmed and uppercased before lookup against the database via case-insensitive matching. --- ## Canonical Sources - Index: https://myshotpro.com/llms.txt - Full reference: https://myshotpro.com/llms-full.txt - This FAQ: https://myshotpro.com/llms-faq.txt - Help Center (with AI chatbot): https://myshotpro.com/help - Contact: contact@myshotpro.com Last updated: 2026-05-11